Employers often assume meritocracy governs hiring and promotion, but behavioural science shows unstructured processes invite unconscious bias, limiting diverse talent progression
Many policies expect individuals—especially women—to self-advocate for flexibility or negotiate pay, overlooking powerful frictions such as social norms, ambiguity, and fear of backlash
Gendered stereotypes and workplace norms disproportionately affect returners, part-time workers, and women in male-dominated fields, reinforcing barriers for mothers and low-income women seeking re-entry
Outcomes
In the UK, advertising jobs with flexible working by default led to a 19% increase in women applying to senior roles at Zurich Insurance and a 35% increase at John Lewis & Partners
In the US, structured interviews—asking all candidates the same questions and using standard scoring—improved fairness in hiring decisions and reduced bias in selection outcomes
In the Netherlands, formatting CVs to show total years of experience (rather than date ranges) increased callback rates by 15% for women returning from caregiving-related career breaks
Implications
Require all ministries and public employers to adopt structured interviews and skill-based assessments to standardize hiring, reduce bias, and improve talent selection
Embed gender-equality goals into institutional accountability by mandating internal targets and public reporting on progression, pay, and flexible work uptake
Design recruitment systems to default to inclusive practices—such as flexible job adverts, anonymized CVs, and batch evaluation—to shift the burden from individuals to the system