Occupational segregation is a persistent driver of gender inequality in the labor market, particularly within male-dominated sectors such as defense
Informal referral systems, while effective for hiring, often amplify existing network biases, resulting in fewer women being referred for roles
The UK Ministry of Defence partnered with BIT to test whether encouraging hiring managers to proactively refer women would increase women’s representation in applications and hires
Outcomes
Targeted referrals doubled the number of women referred per vacancy and raised the proportion of women among referrals from 41% to 54%
The intervention increased the average number of applications from women by nearly 3 per vacancy, from 7.8 to 10.7
Offers and hires of women also increased (offers: +0.23 per vacancy; hires: +0.19 per vacancy), without negative effects on men or other diversity groups
Implications
Governments and large employers should embed targeted referral prompts into vacancy creation flows, especially in sectors with known gender gaps
Behavioral framing—such as setting a numerical challenge and using timely, personalized messaging—can activate managers as diversity champions
Recruitment platforms should enable inclusive referral mechanisms and feedback loops, and test targeted nudges for other underrepresented groups (e.g., by ethnicity or disability)